CSEN
Log inSign up

Online service booking

Customers book themselves, on dates you can actually handle

Set up your price list from the global catalogue in minutes. Booking runs on your website, in the customer zone and on the Care.bike service map, and only offers days you have capacity for.

Start for freeRequest a demo

Customers book when they think of it, in the evening or at the weekend. In the morning you have a complete booking with the bike, the tasks and an estimated price.

Daily capacity comes from your technicians' working hours or your opening hours. Customers see days as free, filling up, full or closed.

You do not start from scratch. Take the tasks, packages and recommended prices from the Care.bike global catalogue and change only what you want.

The booking tells them when to bring the bike in and when it will be ready. Before the date they get a reminder.

A menu customers can easily choose from

  • Global catalogue: ready-made tasks, packages and a recommended price list. New tasks are added automatically and you can switch them off or rename and reprice them.

  • Packages and icons: packages, tasks and extra services with a description, a cycling icon and a "from" price.

  • Variants by bike: a task has variants for road, MTB and e-bike, and the booking pre-selects the one that fits the customer's bike.

  • Preview: see the booking form and price list exactly as customers will before you publish. Your work in progress stays separate from the published version.

Tasks, packages and a recommended price list prepared by Care.bike.

Packages, parts with EAN codes, units and standard times.

Tube, brakes, shock, fork and more, so customers find their way quickly.

"From" prices in the menu and a running estimate in the booking.

Free, filling up, full and closed days based on capacity.

How much capacity you offer to bookings from the service map.

When the customer should bring the bike, adjusted to opening hours.

Czechia, Germany and Austria, plus extra branch closures.

"Open until 6 pm" and planned closures on the map, website and bike passport.

Online booking is offered by service centres and shops with their own workshop.
For service centresFor retailers

Does the customer need an account?

No. Customers can book without an account, by signing up or with Google. They then follow the booking through the link in their e-mail or text message.

What if a day is full?

The calendar shows it to the customer as full. Capacity is calculated from technicians' hours or opening hours and from the estimated work time.

Does the customer pay when booking?

No. The customer sees an estimated price when booking and pays you at the workshop.

Do I need my own website?

No. Offer booking in the customer zone and on the Care.bike service map. You can also launch a website with booking and a price list in one step.

Let customers book on their own

Set up your price list from the catalogue in minutes. Try it free for 30 days with every feature, no credit card needed.

Start for freeRequest a demo