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Digital Service Record

Service history that doesn't stay in a drawer

The Digital Service Record moves maintenance records from paper receipts and isolated systems directly into a specific bike's digital passport. Transparently, verifiably, and for its entire lifespan.

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What we can do for you

Bikes change service shops and owners throughout their life. Any shop using Care.bike can add a record. History always remains complete and available where it makes sense – with the bike itself.

Every entry carries clear information about who created it. You can securely distinguish between an authorized mechanic's record and a note written into the system by the customer themselves.

The service log doesn't just serve as an archive of the past. A mechanic can directly add maintenance recommendations and suggest the date for the next visit. The customer sees this immediately in their pass.

Accurate records of regular care build trust. For owners, a documented service history is a strong selling point that significantly increases the bike's value on the second-hand market.

Service log entry without extra work

  • Identification: Upon intake, you scan the bike from the Care.bike registry and the order will be directly linked to its digital passport.

  • Recording tasks: During servicing, you record tasks, parts, and notes into the service order. 

  • Saving: The service log entry is automatically generated upon closing the order.

Give the service book its purpose back

Provide customers with a clear service history and yourself with a tool that simplifies future bike maintenance, streamlines warranties, and helps bring customers back to your shop. Start for free right away or book a quick demo — we'll show you how the digital service book works in practice.

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