Local Care partner workshops
Acquire new customers beyond the online market. Without losing your own identity.
We bring service orders from cyclists, e-shops, and other companies looking for high-quality local service. Become a premium partner of the Local Care network and gain a steady stream of work and a modern system for service management.
Bicycle sales are increasingly moving online and toward major players. Many manufacturers are seeking shorter paths to end customers, and margins from local sales are declining. Customers expect modern standards – speed, convenience, and certainty.
One thing remains constant: every bike needs maintenance, making quality local service irreplaceable. It brings a stable business opportunity in a changing cycling market.
Collaboration within the Local Care network is a strategic partnership for service centers that want to grow and aren't afraid to take responsibility for premium quality.
Stable order flow without marketing costs
We connect your service center directly to customers of e-shops, manufacturers, and corporate fleets. Care.bike handles the business acquisition for you – you focus purely on what you do best.Clear rules and guaranteed results
As a premium partner, you receive orders but commit to meeting agreed deadlines and capacities. We don't tell you how to hold your tools, but we require a flawless result and adherence to agreements.One system for the network and your own workshop No more paperwork and chaos in emails or SMS. You process network orders in our digital system, which fully automates communication and billing. What's more – you can use the Care.bike system to its full potential for managing your own service center and customer relations.
100% customer-centric standard Together we define a new market standard. The customer doesn't just come to you for a repaired bike, but for a top-tier experience. We require professional and helpful conduct. In return, you gain the backing of a strong brand and the security of long-term cooperation.
The Care.bike service infrastructure covers everything essential – from handing over a new bike to the customer to regular maintenance and handling claims.
You have one partner – Care.bike. Everything from bike acceptance to invoicing is managed by our digital system, which gives you a total overview without the administrative burden.
Easy order acceptance
A new order from the network appears in the Care.bike system, or you can create your own. The system knows your calendar and capacity, so it only offers available slots. However, final confirmation and acceptance is always up to you.
Smooth workflow
When receiving a bike, you perform an initial diagnosis and recommend the scope of repair. During the process, you simply add the actual tasks performed and parts used to the system. This gives you a constant overview of the final order value.
Transparent billing
At the end of the month, the system generates a single summary invoice for Care.bike for all closed orders. Individual items are paired and searchable at any time.
The goal of Care.bike is to ensure that the customer receives the same premium standard, whether they have their bike assembled in Prague or Jeseník. That's why we build our network exclusively from independent service centers that keep their word and meet these standards:
Expertise and professional equipment
You have the appropriate technical facilities and demonstrable professional competence. You are at home in both classic cycling and modern e-bikes.Ability to handle complete care
You assemble the bike from the box, train the customer, perform warranty inspections, and provide complete servicing. You can handle claim diagnostics and their subsequent resolution.Professionalism and reliability
A customer doesn't just come to you for a repaired bike, but for a service. We require a customer-oriented approach, adherence to agreed deadlines, and fixed opening hours during which you are truly available for customers.Fair cooperation and network rules
The partnership works when we are all on the same page. You will actively use the Care.bike system for order management and work reporting and respect the unified price list and established network rules.
Are you looking for a tool for the complete management of your service center? You can use our system completely independently of the partner network. It will rid you of paperwork and constant phone calls. In one all-in-one application, you get online orders, a clear job calendar, service history, automatic communication with customers, and fast invoicing.
It is designed for small and large service centers that want to have things clear and work systematically.
How do I become a partner workshop?
Book a consultation. We'll go through your facilities and services together, and after approval Care.bike adds you to Local Care.
How do I get paid for orders?
Local Care orders are paid by companies through Care.bike. At the end of the month the system generates one combined invoice to Care.bike for all completed orders.
Can I use Care.bike for my own customers too?
Yes. You run network orders and your own orders in one system, including online booking, the calendar, service history and customer communication. See the solution for workshops.
What is the difference between Local Care and the service network?
Any workshop that meets the requirements can join the service network, where cyclists book directly. Local Care is a network of approved partners who receive and are paid for orders by companies: e-shops, manufacturers, rental companies or fleets.
